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Terms of use, privacy

Scope of the directive

These general terms and conditions apply to the page at www.postino.net. Unless otherwise stated, this guideline does not apply to data management in connection with advertising, competitions, promotions or other third-party campaigns advertised on the website, nor to data management on websites referred to at www.postino.net.

Service

www.postino.net is a webmail system. The user of the website (hereinafter the user) is obliged to comply with the terms and conditions of this policy. Accepting this policy is a prerequisite for using the service.

Registration, data sheet, user profile

Use of this website is subject to registration. When registering, the user must provide their user name, which is also a prefix for their email address. The user's email address is "Username-name@postino.net".

When registering, the user must enter his name and password. The data is used to identify the user and to keep in touch.

The user has the option of entering an alternative email address. If you lose your service password or notify you before deleting your email account, this alternate email address will be used.

The operator does not check the accuracy of the information provided.

Manage your personal data

The user has the right to change his data and cancel his registration.

During the registration and display of the page, the IP address of the user's computer, the start and end times of the visit and in some cases, depending on the user's computer settings, the browser and the operating system are recorded. This log file is only used for statistical purposes and is automatically deleted after 30 days.

In accordance with the statutory provisions, the processed data will be passed on to third parties at the request of the authorities, in other cases with the express consent of the person concerned.

Postino.net uses the analysis server services from Google Inc. The data protection guidelines and terms of use for these services can be found at: https://policies.google.com/privacy?hl=en-US

Amendment of the Regulations

This guideline is unlimited in time and can be changed at any time. It is up to the user to accept the change or, if not, to cancel the registration.

User responsibility, unregister

You can use the website at your own risk.

The user is obliged to comply with the applicable laws and not to carry out any activities that are illegal or in the interests of other users. It is unlawful for the user to disclose the personal information of others without the consent of the data subject, or for acting or communicating to violate someone else's honor, reputation or intellectual property rights. All users must abstain from any racist, religious, minority, obscene, or other language that could offend others.

The user is obliged not to carry out any activities that impair the proper use of the website. The user must:

• Refrain from any communication that may or may affect the proper use of the website.
• Don't send unwanted ads (spam).
• Do not send emails of a type that is likely to damage or disrupt the recipient's system or system due to its size, content, or attachment.

The user is obliged not to carry out any activities that interfere with the operation of the website. The user must not carry out any activities that endanger the security of the website or promote products or services.

A user who violates this policy can be excluded from the website and not registered.

User registration and mailbox can be deleted after 365 days of inactivity.

Liability, exclusion of the guarantee

An uninterrupted service cannot be guaranteed, problems due to malfunctions and no liability for user behavior are excluded.

Operator

Operator: Yellow Hashtag OÜ. Company registration number: 16148756. Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145. Contact: https://yellowhashtag.com/contact

FAQ

Signing in

You will be forwarded to the internal interface of the mailer as soon as you have entered it. To do this, enter your user name in the registration field (this part of your email address is followed by @). You do not have to enter your full email address. In the Password field, enter the secret password that you specified for the email address when you registered. Once you've entered your password, you can also press ENTER without having to click the login button.

Artificial Intelligence support?

Yes. When writing a letter, all you have to do is ask the Artificial Intelligence assistant to tell you approximately what topic we want to write, in what style, in what language, and "she" will write it for us, with almost perfect spelling. The A.I. support is available for one week in the free plan, but it is always available in our premium plans.

Change password

To change your password, you have to log in and click onPasswordin theSettingsmenu.

Forgot password

The alternate email address you provided when registering is a great way to send you a help email if you forget your password. The availability of this alternative email address will be checked after registration and after changing the address. If an error is reported, your account may be inactive or may not have a valid secondary email address. In this case, please send us a message via the Contact page.

Browser

It is recommended to use Firefox, Opera or Chrome browsers on Windows systems, Safari on Apple devices and Firefox on Linux. Mobile browsers are also supported by default. Edge is not supported.

Optional templates (skins)

You can use multiple mail interfaces. Click the Settings -> User Interface menu. In the window that appears, you can see a list of the available interfaces in theDisplaysection. Try them all! You will surely like it.

Signature Editor

How to find it? Click on the Settings -> ID's menu and then on your email address. On the one hand, you can activate the signature in the input window. We will then give you a pre-made sample that you can customize. To do this, click the Open Editor button. Remember to finalize your signature by clicking the Save button at the end of the edit.

Personal data

You can correct or refine the information provided during registration. If you find Settings, you can get to the form by clicking on Personal Data. You can also initiate the deletion of your account here.

Settings for iPhone / iPad and Android email app

If you want to read your emails with a mobile client (not supported in Freemium plan), you need to set up your account settings:

IMAP access

• Username: Your full email address
• Password: The password you specified when registering
• Incoming server: imap.postino.net
• Port: 143
• Connection security: STARTTLS
• Authentication method: normal password

POP3 access

• Username: Your full email address
• Password: The password you specified when registering
• Incoming server: pop3.postino.net
• Port: 995
• Connection security: STARTTLS
• Authentication method: normal password

SMTP access

• Username: Your full email address
• Password: The password you specified when registering
• Outgoing mail server: smtp.postino.net
• Port: 587
• Connection security: STARTTLS
• Authentication method: normal password

The same information applies to programs used on desktop PCs (Outlook, Thunderbird, etc.).

Limitations

If you find that you cannot send email from your account or that your email is not received, we recommend the following:

• Change your password!
• Don't send hundreds of letters at the same time. (Classroom, wedding, etc.) You can send invitations in just 2-3 minutes in a minute, a preference for partner email systems.
• Change your password! Yes, we said it once, but we don't want to emphasize it. In many cases, the reason for the limitation is that your account password was somehow invented and used to send spam. The Winnie-the-Pooh2020 password is technically appropriate, but can be found out relatively quickly.

The number of letters that can be sent in the free service package is 5 per day.

Availability

In the event of a problem, comment or suggestion, you can submit a report using the contact form. You can access it by clicking this link: Contact us

After days of maintenance - this experience - we are getting more and more customer support letters. Please be patient, we will respond to everyone. This can take 2-3 days. Again, we cannot start your request if you have not provided an email address that you can read and answer.